Privacy Policy

Last updated: December 28th, 2025

At ZUMS, your privacy matters. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from thedogshampoo.com (the “Site”).

1. Information We Collect

When you visit or interact with our Site, we collect certain information to help us provide a smooth, secure shopping experience.

Personal Information You Provide

When you make a purchase, sign up for emails, or contact us, we may collect:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via Shopify and its payment providers)

We do not store your full credit card details.

Information Collected Automatically

When you browse our site, we automatically collect certain information about your device and activity, including:

IP address
Browser type and device information
Pages viewed and time spent on the site
Referring website or source

This helps us understand how visitors use our site and improve the experience.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about purchases or inquiries
Send marketing emails (you can unsubscribe anytime)
Improve our website, products, and customer experience
Prevent fraud and maintain site security

We do not sell your personal information.

3. Shopify

Our store is hosted on Shopify Inc. They provide the ecommerce platform that allows us to sell our products.

Your data is stored through Shopify’s data storage, databases, and applications. They store your data on secure servers protected by firewalls.

Payments are processed through Shopify’s secure payment gateways, which adhere to PCI-DSS standards for handling credit card information.

You can learn more about how Shopify uses your data here:
https://www.shopify.com/legal/privacy

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Understand how visitors interact with our site
Improve performance and functionality

You can control or disable cookies through your browser settings. Some features of the site may not function properly without them.

5. Sharing Your Information

We only share your personal information with trusted third parties when necessary to:

Fulfill orders
Process payments
Deliver products
Analyze site performance

These providers are required to protect your data and use it only for authorized purposes.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or deletion
Opt out of marketing communications

To exercise these rights, contact us at Woof@thedogshampoo.com.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Children’s Privacy

ZUMS is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

📧 Woof@thedogshampoo.com

Find the most frequently asked questions below.

Yes! ZUMS works on short, long, curly, and double coats. Its gentle formula cleans thoroughly without stripping natural oils, making it safe for any breed.
Absolutely. ZUMS is one of the best smelling dog shampoos because it eliminates odors instead of masking them, leaving your dog fresh and cuddle-ready for days
A 16oz bottle usually lasts 8–10 washes for a medium-sized dog, depending on coat thickness and how much shampoo you use.
Currently, ZUMS products are available exclusively through our online store. This allows us to ensure the highest quality and freshness with every order.
Yes! ZUMS is formulated to be gentle enough for puppies 8 weeks and older. It’s tear-free, sulfate-free, and perfect for sensitive puppy skin.
Most dogs do well with a bath every 4–6 weeks, but active or outdoor dogs may need baths every 2–3 weeks. ZUMS is gentle and pH-balanced, so it’s safe to use as often as needed without drying your dog’s skin.
Delivery times vary depending on your location, but we strive to get your order to you within 3-5 business days. You’ll receive tracking information once your order is on its way.
While ZUMS is made for dogs, it’s made with safe, natural ingredients. But we recommend saving it for your furry friend, you deserve your own shampoo.

Yes! ZUMS works on short, long, curly, and double coats. Its gentle formula cleans thoroughly without stripping natural oils, making it safe for any breed.
A 16oz bottle usually lasts 8–10 washes for a medium-sized dog, depending on coat thickness and how much shampoo you use.
Yes! ZUMS is formulated to be gentle enough for puppies 8 weeks and older. It’s tear-free, sulfate-free, and perfect for sensitive puppy skin.
Delivery times vary depending on your location, but we strive to get your order to you within 3-5 business days. You’ll receive tracking information once your order is on its way.

Absolutely. ZUMS is one of the best smelling dog shampoos because it eliminates odors instead of masking them, leaving your dog fresh and cuddle-ready for days
Currently, ZUMS products are available exclusively through our online store. This allows us to ensure the highest quality and freshness with every order.
Most dogs do well with a bath every 4–6 weeks, but active or outdoor dogs may need baths every 2–3 weeks. ZUMS is gentle and pH-balanced, so it’s safe to use as often as needed without drying your dog’s skin.
While ZUMS is made for dogs, it’s made with safe, natural ingredients. But we recommend saving it for your furry friend, you deserve your own shampoo.

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