Terms & Conditions
Last updated: December 28th, 2025
Welcome to ZUMS. By accessing or using our website thedogshampoo.com, you agree to the following Terms & Conditions. Please read them carefully.
If you do not agree with these terms, please do not use our site.
By using this site, you confirm that:
You are at least the age of majority in your location, or
You are using the site under the supervision of a legal guardian
You agree to use this site for lawful purposes only and not for any activity that could harm the website, our brand, or other users.
We do our best to ensure all product descriptions, images, and information are accurate. However:
Colors may vary slightly depending on your screen
Product descriptions are for informational purposes only
We reserve the right to update or discontinue products at any time without notice.
All purchases are subject to availability and acceptance.
By placing an order, you agree that:
All information provided is accurate and complete
You are authorized to use the payment method provided
Payments are securely processed through Shopify’s payment system, and we do not store your full payment details.
Shipping times are estimates and may vary due to location, carrier delays, or other factors outside our control.
ZUMS is not responsible for delays caused by carriers or incorrect shipping information provided at checkout.
We want you (and your dog) to love ZUMS. If something doesn’t feel right, please reach out — we’re here to help.
Because our products are personal care items, we generally accept returns on unused and unopened products within 7 days of delivery.
That said, we understand that sometimes things don’t go as expected.
If your product arrived damaged, defective, or didn’t meet expectations, please contact us within 48 hours of delivery at Woof@thedogshampoo.com .
While we can’t accept returns of opened products in all cases, we’ll review each situation individually and do our best to make it right.
If a refund is approved:
It will be issued to the original payment method
Processing times may vary depending on your bank or payment provider
All content on this site — including text, images, graphics, logos, and design — is the property of ZUMS and may not be used, copied, or reproduced without written permission.
ZUMS is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Our products are intended for external use on dogs only and should be used as directed.
Our website may include links or integrations with third-party services (such as payment processors or analytics tools). We are not responsible for their content, policies, or practices.
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about these Terms, feel free to reach out:
📧 Woof@thedogshampoo.com
Yes! ZUMS works on short, long, curly, and double coats. Its gentle formula cleans thoroughly without stripping natural oils, making it safe for any breed.
Absolutely. ZUMS is one of the best smelling dog shampoos because it eliminates odors instead of masking them, leaving your dog fresh and cuddle-ready for days
A 16oz bottle usually lasts 8–10 washes for a medium-sized dog, depending on coat thickness and how much shampoo you use.
Currently, ZUMS products are available exclusively through our online store. This allows us to ensure the highest quality and freshness with every order.
Yes! ZUMS is formulated to be gentle enough for puppies 8 weeks and older. It’s tear-free, sulfate-free, and perfect for sensitive puppy skin.
Most dogs do well with a bath every 4–6 weeks, but active or outdoor dogs may need baths every 2–3 weeks. ZUMS is gentle and pH-balanced, so it’s safe to use as often as needed without drying your dog’s skin.
Delivery times vary depending on your location, but we strive to get your order to you within 3-5 business days. You’ll receive tracking information once your order is on its way.
While ZUMS is made for dogs, it’s made with safe, natural ingredients. But we recommend saving it for your furry friend, you deserve your own shampoo.
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